Mentions

We are introducing a new feature in Round Robin, the rotation mention cycle.
With this feature, a user in your Slack Workspace can ask for help from one user on duty without knowing who that user is in advance.
Another compelling thing is that (but PRO is required) you can do a round-robin between the users on duty to distribute answering user requests.
This feature will be handy for users who cannot permit Round Robin to manage user groups.
You can find more details here.
This feature will see more developments over the following weeks, and as much as we think it is stable, we are calling it BETA
 (for now). Please let us know if you think something is not working as expected :)